SSFHC provides education
and outreach about fair housing rights; processes discrimination
complaints, investigations, and referrals; and assesses the barriers to
fair housing in our community. SSFHC works to guarantee the right of all
people to freely choose where they want and can afford to live.
Services Include:

COMPLAINT INTAKE
If you suspect that you have experienced illegal housing
discrimination, contact SSFHC. Our staff members are here
to listen to your experience and to assist in determining whether it may be covered by the
Fair Housing Act. Those complaints dealing with illegal
housing discrimination will be evaluated for further services provided by SSFHC; other
complaints will be referred to agencies that handle the specific circumstances of your
complaint.
ENFORCEMENT ACTIVITIES
Documenting your experience with discrimination provides valuable
evidence. Depending on the circumstances of each case, SSFHC offers the
following:
- Client Interviews - identify the specific issues involved in the
case
- Tests - trained testers monitor housing availability and report
their experiences.
- Surveys - provide data about other residents' circumstances and
experiences
- Witness Interviews - document specific incidences of
discrimination
- Property Searches - help to identify potential respondents when
filing complaints

COUNSELING & REFERRAL
Following complaint intake, enforcement activities, and assessment of
the information gathered, SSFHC staff will meet with you to discuss all of your options
for relief. These options include, but are not limited to, filing a claim with the
U.S. Department of Housing & Urban Development (HUD) and/or consulting
with a private attorney or legal services about filing a lawsuit.

ASSISTANCE IN FILING HUD
COMPLAINTS
The Fair Housing Act provides you with the
opportunity to file an administrative housing discrimination claim with HUD. Once a
complaint is accepted, HUD will investigate, and attempt to conciliate, your
complaint. SSFHC will assist you in filling out the HUD claim form, providing
appropriate attachments, and forward the complaint to HUD with a cover letter from our
agency. While we cannot provide legal advice, SSFHC staff remain available to you
throughout the HUD complaint process.

ASSISTANCE IN REQUESTING REASONABLE
ACCOMMODATIONS / MODIFICATIONS
- SSFHC provides assistance in requesting reasonable accommodations and
modifications.
Reasonable Accommodations: are changes to policies and procedures necessary to
enable a person with a disability to participate and benefit from housing and related
services.
Examples:
- Assistance in completing paperwork
- Allowing working/service animals
- Providing reserved parking
- Providing communication support
- Reminders about tenants obligations
There is no obligation to provide reasonable accommodations, if to do so would impose
an undue financial and administrative burden on the landlord OR if the accommodation would
fundamentally alter the nature of the services/resources provided by the landlord.
Reasonable Modifications: Are actual physical changes to a unit. A tenant with a
disability has the right to make reasonable modifications, at their own expense, if
necessary to enjoy full use of the dwelling and premises.
Examples:
- Ramping entrances
- Removing base cabinets
- Installing grab bars
- Widening doors
Before permitting the modifications, the landlord has the right to
require that the modifications are carried out in a competent manner. This may include
reviewing plans and materials and requiring a licensed contractor be used. The landlord
may also require reasonable restoration of the dwelling to its original condition. The
requirement may include the opening of an escrow account to pay for the restoration.
FAIR HOUSING TRAINING
SSFHC provides and organizes a variety of Fair Housing Trainings each year. Trainings
have been attended by community members, advocates, social workers, housing providers,
Realtors, attorneys, architects, and city planners. SSFHC
Training & Workshop Calendar
Past training topics include:
- The Basics of Fair Housing
- Fair Housing and Advertising
- Fair Housing - What every social service employee should know
- Accessibility Guidelines of the FHA
- Fair Housing and Disabilities: Right & Responsibilities
- Fair Housing Litigation Training
If you would like more information on our trainings, please call us at 324-0990.